Privacy Policy

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At Ripstop Sales Shop (“we”, “us”, or “our”), operating at buyfabricsales.com, we respect your privacy and are committed to protecting the personal information of our community of outdoor fabric enthusiasts, professional gear manufacturers, and DIY crafters. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We collect the following types of information to provide and improve our services to the outdoor fabric community:

• Personal Identification Information: Name, email address, shipping/billing address, phone number when you create an account or place an order for fabrics like Cordura® or Dyneema® Composite Fabric.
• Payment Information: Credit card details (processed securely through PCI-compliant gateways), PayPal information (we never store full payment details).
• Transaction Data: Purchase history, fabric preferences (e.g., ECO materials, Challenge Sailcloth), bulk order quantities.
• Technical Data: IP address, browser type, device information, pages visited (particularly our Fabric by Brand or DIY Kits sections).
• Communication Data: Emails sent to [email protected] regarding fabric inquiries or payment issues.

2. How We Use Your Information

Your information helps us serve the global outdoor fabric community more effectively:

• Process transactions for professional gear designers and DIY enthusiasts worldwide (excluding certain Asian and remote regions)
• Provide customer support for payment troubleshooting or bulk order inquiries
• Improve our fabric selection and website navigation (e.g., organizing Accessories or Fabric categories)
• Send order confirmations and shipping updates for your fabric rolls or DIY kits
• Conduct security checks to prevent fraud in high-value transactions (especially for wholesale buyers)
• Analyze trends among our international customers across 150+ countries

3. Data Sharing and Disclosure

We value the trust of our fabric community and only share information when necessary:

• Payment Processors: Secure third parties like credit card networks and PayPal to complete transactions
• Shipping Providers: Only the minimum required information to deliver your fabric orders
• Legal Requirements: When required by law or to protect our business interests
• Business Transfers: In case of merger or acquisition affecting our fabric sales operations

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We implement robust security measures appropriate for our outdoor fabric business:

• 256-bit SSL encryption for all transactions (especially important for bulk orders)
• PCI-compliant payment processing (we store no credit card details)
• Secure servers located in the United States (our physical address: 5000 Golden Street, TATUMS, US 73487)
• Regular security audits of our systems
• Data retention only as long as necessary for business or legal purposes

5. Your Rights and Choices

As a valued member of our fabric community, you have the right to:

• Access and update your account information (especially important for wholesale buyers)
• Request deletion of personal data (subject to legal requirements)
• Opt-out of marketing communications (though we primarily send transaction-related emails)
• Request information about data processing for your orders
• Withdraw consent where applicable (does not affect prior processing)

6. Cookies and Tracking Technologies

We use cookies to enhance your experience when shopping for specialty fabrics:

• Essential Cookies: For shopping cart functionality and secure checkout
• Preference Cookies: Remember your fabric preferences (e.g., Cordura® vs. Dyneema® selections)
• Analytics Cookies: Understand how makers navigate our site (e.g., from Accessories to Fabric sections)

You can manage cookies through your browser settings, though this may affect site functionality.

7. International Data Transfers

As we serve customers globally (with some regional exceptions), your data may be transferred to and processed in the United States, protected under this policy regardless of location.

8. Children’s Privacy

Our website and fabric products are not directed at children under 16. We do not knowingly collect their information.

9. Changes to This Policy

We may update this policy as our fabric business evolves. Significant changes will be notified to our professional customers.

This Privacy Policy reflects our commitment to serving the outdoor fabric community with integrity – from backyard tent makers to professional gear workshops.